incident io, Holibob and Patchworks Grab Tech Funding in London

Expansion plans for a Slack-powered incident management platform, a B2B travel tech firm and a retail integration platform.

The focus is on London with incident.io, Holibob and Patchworks picking up tech funding.

incident.io, a Slack-powered incident management platform, has raised $34 million (£28 million) for its expansion plans in the US.

B2B travel platform Holibob is moving in the right direction via a $12 million (£10 million) Series A investment.

Retail integration platform Patchworks has received £1.5 million in funding from Gresham House Ventures.

incident.io’s American Dream

Along with a new office in New York, incident.io will use the funding for product development and recruitment.

The startup was founded last year and helps companies declare, collaborate, communicate around and learn from events that “disturb their normal course of business” – such as critical infrastructure being down, data breaches and security incidents.

The funding round was led by Index, who were joined by other existing investors. New investors include Instagram co-founder Mike Krieger, Lachy Groom and the Chainsmoker’s Mantis VC.

incident.io has clients across a range of industries, like Ramp, TrueLayer, GoCardless, ComplyAdvantage, Ziglu, Upvest, Vanta and Trainline.

The company started with three founders in a “tiny room” a year ago, to a team of 30, now in its fourth office.

Holibob Stars in ‘Rock Me Amadeus’

Travel technology company Holibob provides a way for collecting, curating and distributing tours and attractions for travellers. It works with such firms as Amadeus, Kayak and SecretEscapes.

Craig Everett, Founder and CEO of Holibob, says: “We’ve seen a real gap in the industry’s ability to think beyond basic content, such as ‘top ten’ and ‘best of’ lists, and provide the context travellers need in order to find the perfect activities for their trip.”

In addition to the funding, Holibob has secured a flexible extendable credit facility, which it will use for recruitment and product development.

The firm is doing well as it has had a 600% increase in revenue over the past six months, as well as the addition of numerous travel industry staff to the Holibob executive team through the acquisition in April of TourismSolved.

The round is led by Ryan Howsam, founder and CEO of British travel insurance company Staysure. He has invested in Holibob since 2020, and has participated in all funding rounds since then.

Patchworks Pursues European Pleasures

Patchworks says the latest round follows an initial investment of £3.3 million in August last year. It plans to use the new funds to continue its expansion into Europe.

The e-commerce integration entity says it’s had its most successful year to date, with an estimated £1.5 billion worth of orders being processed through its platform – between July 2021 and June 2022. Patchworks saw a 51% increase in clients and doubled its recurring revenue.

Patchworks connects with various e-commerce systems, including storefronts such as Shopify and BigCommerce, ERPs, CRMs and fulfilment solutions, allowing retailers to “simplify the integration of their technology stack”.

Founded in 2014, it has more than 200 e-commerce customers. Patchworks works with such brands as ABYL, Gym+Coffee, Trinny London, Huel, Gymshark, Lounge Underwear, Castore, Cox & Cox and Simba Sleep.

The firm has launched three products in the last 12 months – Patchworks Platform (iPaaS), Patchworks BI and Stockr. The investment has also enabled the business to increase its headcount by 53%. Key hires include Chief Revenue Officer – Eduardo Silva, Chief Product Officer – Conor Barr and James Pennington as Chief Financial Officer.

Antony Peyton
Antony Peyton
Antony Peyton is the Editor of eWeek UK. He has 18 years' journalism and writing experience. His career has taken him to China, Japan and the UK - covering tech, fintech and business. Follow on Twitter @TonyFintech.
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