SAP has officially unveiled its Signavio offering as it seeks more action in the areas of process analytics and business processes.
According to the tech firm, the new offering correlates experience data from user surveys (whether customer, supplier or employee) with underlying IT systems, so companies get an understanding of their end-to-end business processes. The company also announced that SAP Signavio will be a brand of SAP, reflecting its “commitment to this market segment”.
The announcement follows on from March 2021, when SAP bought Berlin-based vendor Signavio for an undisclosed amount.
In today’s news (28 March), Gero Decker, a Co-Founder of Signavio and now Co-General Manager, SAP Signavio, SAP, explains: “Our business process transformation portfolio is giving organisations a new, data-driven way of identifying touch points where they can remove friction and create delight for employees, suppliers and customers.”
According to SAP, business pressures are intensifying as markets become more volatile and consumers become more unpredictable. It wants to go beyond BPM and paint a “full picture” by connecting experience data with operations data.
The process analytics capabilities within SAP Signavio software recently completed beta testing with over 25 companies globally, with immediate availability to customers through the SAP Signavio Process Transformation Suite. SAP Signavio customers can join the early adopter program.
SAP Signavio is a “key component” of the RISE with SAP solution, the SAP offering designed to help enterprises develop new business models. As a recent example, healthcare solutions company LetsGetChecked chose RISE with SAP S/4HANA Cloud as it prepares for an overhaul and a go-live later this year.
SAP provides applications and services in machine learning, Internet of Things (IoT) and analytics technologies. The tech company works across 25 industries globally.
Last year, SAP announced the global launch of SAP Fioneer, a joint venture with German tech investor Dediq for the financial services industry.