Robotic process automation (RPA) software and tools can serve as valuable solutions for businesses and organisations in the UK that wish to harness automation in their work processes. Automating business actions reduces the time and effort required for workers to perform mundane, repetitive tasks.
Of course, these software and tools also come with an array of other beneficial features and capabilities, including process mining, form processing, data integration and analytics. And with more RPA tools providing ways for users without development expertise to leverage automation, more organisations are adopting these software solutions.
The rise in popularity of these products is reflected by their increasing market value. According to Data Bridge Market Research, the RPA software market size is expected to grow at a compound annual growth rate of 25.5% over the forecast period of 2022 to 2029.
Read on to learn about some of the best RPA products available for buyers in the UK.
- Automation Anywhere
- Blue Prism
- Microsoft Power Automate
- Samsung SDS
Top RPA Software and Tools in the UK
Appian: Best for Low Maintenance Automation
Appian offers its RPA solution that helps users create low-maintenance automation for their business processes. The cloud-based platform utilises visual, drag-and-drop, low-code RPA, so users can leverage automation across each of their enterprise workflows.
Appian’s use of low-code development allows users to generate their bots visually through low-code design tools and turn-key RPA, and no-code integrations let users discover ways to increase their bot proficiency. Users can also use fully functioning bots from Appian’s bot marketplace to get started. And Appian’s RPA Task Recorder records task actions to create a workflow ready to automate.
Moreover, Appian is helpful for document processing through its Intelligent Document Processing feature, which can be applied to most structured and semi-structured forms. Additionally, users can gain a deeper understanding of their organisational processes with the Process Mining tool. This allows them to generate insights, discover process bottlenecks and increase the speed of their data preparation.
Users can access a free version of the low-code platform, with limited capabilities, on Windows, Linux, Citrix and Mac operating systems. Otherwise, the software comes in three fully featured priced plans.
Customer reviews rated the product well, with many mentioning its high speed and helpful low-code functions.
Automation Anywhere: Best for Accessibility
Automation Anywhere delivers RPA as a Software as a Service (SaaS) solution to perform rules-based actions.
The Cloud RPA system uses artificial intelligence (AI) technology for automating digital tasks. Its platform helps less tech-savvy users leverage AI with features like automation self-service, visual flowcharts and drag-and-drop actions. In addition, the system’s digital bots can reason, make decisions and even self-learn ways to handle exceptions to improve accuracy.
This software is cloud-native and web-based, meaning users only require an internet connection to utilise it on any device. From there, they can use it to automate any process via the web-based interface. The Cloud Automation platform also requires no setup time, so users can begin benefitting from the product fast.
Automation Anywhere’s intelligent automation extends customer support with features like attended chatbots. In addition, users can view their business analytics and gain insights on ways for them to optimise their processes. This is also great for maintaining cybersecurity, as the system analyses data structures and networks for threats and security weaknesses.
Several popular third-party applications, such as Salesforce and Google Workspace, integrate with Automation Anywhere. The software can be tested with a free trial, and buyers can choose between several SaaS packages.
According to customer reviews, the cloud-based aspect of the software makes it a great hassle-free product.
Blue Prism: Best for Audit Trails
Blue Prism provides RPA solutions through its intelligent automation tool that combines AI and machine learning. Its Intelligent Automation Platform (IAP) helps users govern and manage their automation with fully autonomous digital capabilities and AI-powered analytics on their business processes.
Moreover, the solution enables users to create drag-and-drop process animations in the platform’s Design Studio, assign tasks to digital workers in the Control Room, or leverage autonomous software robots within the Digital Workforce. The system can also be utilised by developers and non-developers alike, as it comes with no-code and pro-code functionality.
In addition, users need not worry about the system compromising their security. It guarantees system integrity with a segregated interference-free processing environment and provides irrefutable audit trails by automatically logging system actions.
Blue Prism’s RPA software can integrate with other programs through Control Room REST APIs. Additional component plugins are easy to install, so users can combine their solutions and utilise multiple data sources.
Those interested in the RPA solution can contact Blue Prism for pricing information.
According to online reviews, most customers favoured the product and enjoyed its security and reliability.
G1ANT: Best for Transparency
G1ANT provides RPA that is excellent for small and medium-sized projects requiring an economical software solution, but users can also apply it to large-scale, enterprise-level purposes.
The script-based software comes in two solutions called G1ANT.Studio and G1ANT.Orchestrator, with support for Java, Python, C# and other common programming languages. G1ANT Enterprise also provides an Orchestrator module dashboard, where administrators can manage hundreds of servers from a single remote screen.
G1ANT’s product contains features that help users understand their data automation processes. For example, the product provides notifications when errors or performance bottlenecks occur, explaining the issue in detail and providing ways to improve the automation. Additional features and capabilities regarding RPA use include rules-based process flows, image recognition functionality, reusability of tasks and processes, attended and unattended automation, and more.
G1ANT’s Enterprise edition software features built-in, preconfigured and fully supported integrations for Java, Microsoft Office, Google Docs, Internet Explorer, Google OCR, Selenium and IBM Watson. It also has API Integration.
After a free trial of the system, buyers can purchase G1ANT’s software as a customised solution with various payment models. Those interested can contact the company for more information.
While few reviews were available online, most of them provided four and five star ratings of the product.
HelpSystems: Best for Data Analysis
HelpSystems helps users take advantage of opportunities for task automation within its business processes. With front-end and back-end automation, RPA bots can streamline attended process actions and leverage their big data.
Non-developers can still access the automation capabilities that HelpSystems offers without knowing how to write code. They can choose RPA tools with screen recorder functions that convert their actions into automation or use the prebuilt automation actions and preconfigured bots.
Users of HelpSystems’ software can access several types of automation bots for their various processes, including data management, IT services, call centres, claims processing, human resources and accounts payable actions. The software provides over 150 preconfigured automation bots for free through its Automate Bot Store.
HelpSystems’ software is an excellent choice for users who want a tool to help them gain the most from their data. It can perform high-volume data transfers and automates data scraping and extraction from various sources, including emails, Excel, PDFs, CSVs and more. Sophisticated data extraction and transformation also means improved efficiency and fewer processing errors.
The solution automates integrations between systems, workflows and applications. Its cloud software integrates with several popular business solutions, including Salesforce, Microsoft Sharepoint, Dropbox, Amazon Web Services and more. Potential buyers can request a price quote through the company website.
According to online reviews, many customers appreciate the software’s easy deployment, simple coding and task-building capabilities.
Microsoft Power Automate: Best for Form Processing
Power Automate from Microsoft is a cloud-based software that simplifies users’ workflow processes and improves their speed and efficiency with AI. Its Power Automate feature comes with low-code tools and prebuilt connectors that can take on the burden of repetitive manual tasks for workers.
The platform’s AI Builder simplifies form processing with document automation that can understand text and detect images and text on forms. This can be helpful with processing approvals as well. The AI Builder can also use AI models to predict business outcomes through AI scenarios.
In addition, the Power Automate solution has a process advisor feature, which helps users refine their workflow processes with process and task-mining capabilities. The technology can capture visual maps for process improvement. Its built-in analytics enable users to gain actionable insights from their workflow data and discover bottlenecks and automation opportunities.
Power Automate also supports connections with many popular third-party programs, including Dropbox, Google Calendar, OneDrive, Office 365, Amazon RedShift and more.
Users can purchase a Power Automate licence through a per-user plan for £11.30 per user per month, through a per-user plan with attended RPA for £30.20 per user per month, or a per-flow plan for £75.40 per flow per month for a minimum of five flows.
Customer reviews reflect overall approval of the product, with many reviewers expressing satisfaction with its ease of use and hassle-free design. However, others were unhappy with the solution’s third-party connections.
Pega: Best for Customer Relationships
Pega provides RPA software that helps users maintain efficiency throughout their workflow processes. The solution works to reduce the time to complete tasks and optimise operations with Pega Attended RPA bots.
The solution contains many features that address the customer relationship side of business processes. For example, Pega’s Robotic Desktop Automation automates business tasks and workflows, so customer service representatives can spend more time focusing on delivering personalised customer experiences.
Users can also utilise the Intelligent Virtual Assistant feature, which can hold dynamic and helpful conversations with customers and address their needs through the conversational user interface (UI). In addition, it has prebuilt integrations to Facebook Messenger, Amazon Alexa, email, SMS/text and more.
Pega’s system also provides text analytics embedded within its platform. For example, using natural language processing, it can interpret customer messages and analyse this data, so users can gain insights regarding their customer service relationships and other business processes.
Of its RPA perks, the system provides users with attended and unattended RPA capabilities, workforce intelligence features, automated email bots and even AI for self-healing automation. Other benefits include low-code app development and AI-powered decisioning, so users can optimise each area of their business.
Pega’s software is provided either as a cloud platform, customer service platform, customer decision hub or sales automation platform. Users may need to purchase the RPA capabilities as an add-on feature, depending on their chosen plan.
Customers online reviewed the product well overall, with many enjoying its low-code aspect.
Samsung SDS: Best for Non-Developers
Samsung SDS provides RPA solutions with its Brity RPA software, which contains several helpful features and capabilities for users that may be less familiar with RPA technology. The platform architecture consists of Designer, Orchestrator and Bot tools, enabling users to design, register and manage their bots.
Customers can manage multiple bots from the Orchestrator-provided web-based integrated management environment. Tech experts and non-experts alike can operate bots with the headless process, drag-and-drop no-code designing, and workflow management to organise collaboration between workers and bots.
The technology simplifies the design automation processes with graphical user interface (GUI)-based drag-and-drop designers and the process sharing/reuse functions, speeding up development time. New users can get started with predefined activities or the Recording function that lets them record their screens as they perform work and automatically generate automation processes. It’s definitely a neat approach to automation design that could be helpful for less tech-savvy users.
The mobile app lets users access and manage their bots and task execution processes from any location. The ability to control bots in real-time through web and mobile connections can give users more power and confidence in their RPA activities.
Readers interested in utilising the Brity RPA product can contact Samsung SDS for information on price details and offerings.
Online reviewers expressed satisfaction with the software for its user-friendliness, convenience and collaborative features.
SAP: Best for Integrations
SAP provides RPA through a layer of its Business Technology Platform. With this, users can automate repetitive actions by developing and managing intelligent bots, bringing operational speed and efficiency to their organisational processes. The bots can be prebuilt or created within the platform and support error-free tasks.
Some key features of SAP’s technology include trigger mechanisms for attended or scheduled autonomous bots, bot-operation analytics, script-based and workflow-based process automation design, and the Visual Debugger that helps users debug process automation on both local and remote clients.
SAP Intelligent Robotic Process Automation Desktop Studio users also gain access to SAP applications. The software provides a built-in OCR connector, enabling connection with applications that are often not accessible with regular connectors. Users can also integrate third-party tools like SAP GUI for Windows or SAP S/4HANA. The API Trigger and Notifier lets them integrate SAP Conversational AI and many API-based events.
Buyers can purchase the SAP Intelligent Robotic Process Automation solution through a subscription or a pay-per-use pricing model and contact the company to receive a quote.
Consumer reviews seemed satisfied with the product, though some desired the system to be more user-friendly.
UiPath: Best for Task Capturing
UiPath provides AI automation capabilities to users through the UiPath Platform. Its Windows VM-based Automation Cloud enables users to manage and govern SaaS robots and self-hosted robots via API, browser or Orchestrator mobile for iOS and Android. The platform is cloud-native. In addition, automation cloud robots can be configured with zero infrastructure required, making it a convenient option.
Users can manage the robots from anywhere using the Automation Cloud Orchestrator. The Orchestrator tool also tracks each robot and user actions to support user compliance requirements, and it can create UiPath Insights for actionable data insights.
Additional platform features include no-code document processing with fast and easy form AI, Task and Process mining, and task capturing. In addition, the system records workflows in detail and auto-generates process maps for sharing and insights for automation development.
UiPath supports connections through the Orchestrator, which lets users integrate with third-party applications. Some popular supported integration options include SAP, Outlook, Salesforce, Amazon Web Services and more.
Those interested in purchasing the software can either buy a pre-packaged starter plan or contact the UiPath sales team to create a plan that meets their needs. Software is priced following a 60-day free trial.
Customers seem favourable of UIPath’s technology based on online reviews, with many reviewers expressing enjoyment in the platform’s AI capabilities, data insights and security features.
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