Today’s letter is P as PCI Pal and Phoebus Software Limited (PSL) have bagged two separate fintech deals.
PCI Pal, a SaaS provider of payment solutions, has announced a partnership with Teleperformance, a company offering customer care solutions and digital business services.
PSL and Keystone have signed a four-year contract which will see the specialist lender onboard all new mortgage completions onto the latest PSL account servicing product.
PCI Pal Performs Well
Teleperformance is a Paris-based business process outsourcing (BPO) provider working with enterprises in the retail, financial, travel, automotive, government and healthcare sectors.
As a result of the partnership, PCI Pal says level 1 merchants that handle more than six million payment card processes a year through Teleperformance can now access PCI Pal’s payment security solutions for voice, chat, social, email and contact centre interactions.
As a result of the technology integration with PCI Pal, Teleperformance’s clients can access PCI-compliant payment handling processes.
London-based PCI Pal adds that it is a cloud-native platform with instances based in multiple geographies, which means Teleperformance clients can maintain data sovereignty and abide by local legislation, while providing payment methods that are localised and relevant to each territory.
Earlier this year, restaurant group Fridays UK turned to PCI Pal for its business needs. PCI Pal supported Fridays UK with the implementation of its PCI Pal Agent Assist solution to ensure PCI compliance when handling customers’ telephone-based card payments.
PCI Pal has a variety of other notable clients, such as DHL, IKEA, Oxford University Press, the RSPCA and Save the Children.
Phoebus Feeling Bright
According to PSL, from day one, all new completions will be onboarded onto the platform using its originations and migrations API. PSL says this will also offer the potential to migrate other books onto the platform in the future should Kent-based Keystone want to do so.
The first phase of the solution took approximately two months to be delivered into user acceptance testing (UAT). The solution went live in May 2021 and functionality includes “all Keystone’s servicing and securitisation requirements”. The solution will help Keystone’s buy-to-let product range including ‘green’ products, and future deliverables will include the Phoebus Borrower Self-Service Portal.
It seems lending is trending again as earlier this year PSL started the year with a sunny smile via a four-year contract with London-based specialist lender Lendco.
PSL is based in Solihull. It was founded in 1989 and became fully independent in 1997. In 2019 PSL went through a management buyout funded by Northedge Capital.
Its solution is described as a multi-channel, multi-product and multi-currency banking, lending and deposits solution. It has various functionalities – such as originations, primary and special servicing, general ledger, treasury and securitisation.
PSL has over 20 clients in the UK and Ireland and over £75 billion in assets are serviced on its solution.