Progress Picks Up Network Monitoring Deal with Emovis UK

“Before WhatsUp Gold network monitoring solution, when a service went down and we were unaware of it, we’d be in a situation where automatic payments were not being processed, which caused higher call volumes to our contact centre, missed KPIs and financial penalties."

Toll-based mobility solutions company Emovis UK has turned to Progress’ WhatsUp Gold network monitoring solution for its entire IT ecosystem.

Emovis builds tolling systems for traffic and oversees large bridge projects in the UK.

The company has been around since 1964 and offers solutions in the US, UK, Ireland, Puerto Rico, Canada and Qatar. It has over 700 employees across ten countries, and is part of Abertis Mobility Services.

According to Progress, Emovis’ prior network monitoring solution had an alerting system that notified operators when endpoints went down but was unable to surface indication of degraded states or provide updates when they were recovered.

“Before WhatsUp Gold network monitoring solution, when a service went down and we were unaware of it, we’d be in a situation where automatic payments were not being processed, which caused higher call volumes to our contact centre, missed KPIs and financial penalties,” explains James Scott, Head of Infrastructure, Emovis Operations UK.

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He adds: “WhatsUp Gold network monitoring solution has helped us to plug gaps in our monitoring visibility, respond faster to problems and save thousands of pounds on the cost of the software alone.”

The WhatsUp Gold solution allows a company to see its infrastructure from an interactive map, providing 24/7 visibility of all applications, web services and network devices.

It can be integrated with incident response tools such as OpsGenie.

“Visibility and context are the backbone required for maintaining a healthy private cloud ecosystem,” notes Jason Dover, VP, Product Strategy, Enterprise Application Experience, Progress.

Progress’ HQ is in Massachusetts. The tech company works with various enterprises, including 1,700 software companies and 3.5 million developers.

Its clients include Prudential, LexisNexis, Legal & General and SAP.

Antony Peyton
Antony Peyton
Antony Peyton is the Editor of eWeek UK. He has 18 years' journalism and writing experience. His career has taken him to China, Japan and the UK - covering tech, fintech and business. Follow on Twitter @TonyFintech.

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